Refund policy
Return & Refund Policy
Last Updated: March 05, 2026 | Veliqo by Veliqo Group LLC
✅ Our 90-Day Money Back Guarantee
We stand behind Veliqo 100%. If you are not completely satisfied with your purchase for any reason, contact us within 90 days of your delivery date for a full refund — no questions asked. Your satisfaction is our guarantee.
Return Eligibility
To be eligible for a return and refund under our 90-Day Money Back Guarantee:
- •You must contact us within 90 days of your delivery date
- •Your order must have been purchased directly from Tryveliqo.com
- •You must provide your order number and reason for the return
- •Products purchased through third-party retailers are subject to that retailer's return policy
How to Request a Refund
- •Email us at help@tryveliqo.com with subject: Refund Request — Order #[your order number]
- •Include your full name, order number, and reason for the return
- •Our team will respond within 1–2 business days with instructions
Refund Processing
Once approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Return Shipping
In most cases, you will not be required to return the product to receive your refund. If we require a return, we will provide a prepaid return shipping label.
Non-Refundable Items
- •Orders where the 90-day window has passed
- •Products not purchased through tryveliqo.com
- •Shipping costs (except in cases of our error or damaged goods)
Contact Us
| help@tryveliqo.com | |
| Phone | +1 (307) 400-1640 |
| Address | Veliqo Group LLC 1309 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801 |